Jep ENgine ImportsWarranty Information
When you purchase an engine from (Jap Engine Imports - JEI) you are buying the
LONG ENGINE ONLY – USED
The engine warranty covers LONG ENGINE - block, heads, and all internals only. Everything else that is left on the engine is for the convenience of the purchaser and is not covered by any warranty written or implied. Damage to the engine resulting from a failure of non-covered parts will void the engine warranty.
Bolt-on accessories, wiring, sensors, timing components, fuel pumps, injectors and turbos are not warranted nor is damage due to their failure.
Engine Warranty – Full Detail
JEI warrants to the original purchaser that each used engine sold by JEI shall be free from knocking, excessive oil consumption and cracks in the block, subject to the following terms and conditions.
CONDITIONS THAT WILL VOID WARRANTY
Long engine warranty is limited and will void under our terms if:-
- The engine is used for racing
- The engine is not operated with the correct lubricants and fluids
- The engine is overheated causing a melted heat tab
- The engine is not installed by a trade qualified professional
- The engine is not installed within 30 days of purchaser taking possession
- Any device or accessory not conforming to original manufacturer specifications has been installed
Before operation, you must replace or install a new:-
- Timing belt or timing chain
- Thermostat/ water pump
- Seals, gaskets and filters
- Engine oil and filter MUST be changed at the first 1,000 Kilometres after installation and remaining oil and filter changes to follow manufacturers suggested schedule. (Official Service Centre Records must be kept – No personal maintenance records are accepted. (Hand written etc.)
- Oil and temperature light/gauge and speedometer MUST be in proper working order
- Are not responsible for improper installation and or labor charges.
- do not assume any liability for your install, removal, towing, shipping, transportation, or car rental cost.
- makes every effort to make the part look as nice as possible before it ships - no warranty or guarantee is made towards the appearance of that part.
Make sure to inspect all parts before signing for them on delivery.
We do not warranty oil leaks/damage on engines or transmissions due to non replaced seals, gaskets or filters.
All deposits are non-refundable.
Upon full payment an invoice will be sent via email within 24 hours confirming your purchase. It is the responsibility of the purchaser to review your invoice to ensure that the product ordered and terms are correct. Please contact Jap Engine Import immediately if your invoice does not match the product description or agreed upon terms.
Subject to the limitations listed herein, Jap Engine Imports at its option will either give the customer another engine of the like kind and quality, if available from Jap Engine Imports stock or refund the purchase price if Jap Engine Imports agrees engine is defective.
The warranty will be void on any engine returned with the heat tabs missing or melted out. Heat tabs will melt at 260 degrees and above.
Any warranty repairs must be authorized by Jap Engine Imports and will be handled on a case by case basis.
If we elect to replace your engine with another engine, the replacement is considered to be a repair of the original unit. YOUR ORIGINAL DATE OF INSTALLATION and MILEAGE AT THAT TIME REMAIN IN EFFECT.
Labor coverage is limited to replacement only. Your original installation and removal of the warranted engine are not covered.
CVT transmissions and rotary engines are not eligible for extended parts and Labor warranty.
ADDITIONAL LIMITATIONS & OWNER/USER OBLIGATIONS FOR THIS WARRANTY TO REMAIN IN EFFECT.
**FAILURE TO PERFORM THESE OPERATIONS VOIDS WARRANTY**
The liability of Jap Engine Imports is solely and exclusively limited to supplying a replacement engine if available or refunding purchase price.Jap Engine Imports does not assume and has no liability for labor costs or replacement of oil or anti-freeze, damage to other engine parts or components towing charges, telephone calls, freight, lost profits, lost time, substitute transportation or replacement vehicle or any other consequential damages.Jap Engine Imports has no responsibility for any failure resulting from improper installation, modification of the product faulty or incompatible parts and accessories and/or abnormal use of operation.
This warranty is given in lieu of all other warranties, expressed or implied, including any warranty of merchantability or fitness for a particular purpose on the part of Jap Engine Imports or the dealer installing the engine. No dealer, not agent or employee thereof, is authorized to extend enlarge, or any way change the terms of this warranty. Extended Warranty is an additional charge and becomes effective in 14 days or 800kms from the date of installation. In the event that the Buyer defaults in the terms of payment, the Buyer agrees to reimburse Jap Engine Imports for all cost and reasonable attorney fees it incurs in a collection action.
We do NOT accept anything Freight Collect.
Extended Warranty: Terms and Conditions
ENGINES COVERAGE INFORMATION:
ENGINE: The following components of gasoline or diesel engines: pistons pins, crankshaft and main bearings, connecting rods and rod bearings, camshaft and camshaft bearings, intake and exhaust valves, valve springs, oil pump, push rods, rocker arms, hydraulic lifters and rocker arm shafts. The engine block and cylinder heads are covered only if damaged by a covered component.
SEALS & GASKETS: Seals and gaskets are replaced only if part of repair or replacement of covered components. Leaking gaskets or seals are not covered.
GENERAL, KEY TERMS & CONDITION:
REPLACEMENT PARTS (INCLUDING ENGINE): The engine must be installed within 30 days of its receipt. A new thermostat, water pump and timing belt must be installed at the time of engine installation.
In case of a total breakdown of a part or engine, the administrator’s obligation is limited to repairing or replacing broken covered components. It is the administrator’s decision to replace the engine or to replace part(s) that are covered under this contract. If replacement of an engine is required and a replacement engine is not available, we reserve the right to pay in cash the cost of replacement engine’s value. If the engine needs to be replaced under the coverage of this contract, JEI has the option to replace the said engine with another used assembly of like kind and quality, or paying the contract holder the JEI wholesale replacement engine cost. JEI will not be responsible for any freight cost incurred. Replacement of any parts or engine will be done only once under this contract.
REFUND PROCEDURES: This product warranty is not cancelable or refundable.
TRANSFERABILITY: This product warranty is not transferable to another purchaser or another engine.
ADMINISTRATOR’S RIGHTS TO TERMINATE BENEFITS:
In the event of a claim, administrator reserves the right to terminate the benefits of this product warranty upon the discovery of fraud or misrepresentation of a material fact by the purchaser or the purchaser’s representative.
Change oil every or 3 months, whichever comes first after the initial oil change and product installation. This must be done by a commercial lubrication facility.
Purchaser may not have their required maintenance performed by a service facility that is owned or operated by the purchaser. Purchasers cannot perform their own maintenance for product warranty requirements.
Acceptable records documenting purchaser’s adherence to the vehicle manufacturer’s required maintenance are required in the event of a claim.
Acceptable records must be: issued on the date of maintenance, issued in the name of purchaser, be signed by purchaser, be electronically generated, issued by the commercial lubrication service facility performing the maintenance, include mileage, date, vehicle identification number, year, make, and model, and include a record of payment and service performed. Any handwritten information on records, receipts or repair orders, pertaining to or documenting required maintenance are not acceptable.
Claims occurring outside the Australia are not covered.
Once a claim has been initiated, the purchaser may not continue to operate the vehicle until a claim decision has been made. Continued operation will void the claim.
Any work or repair done to vehicle without prior written authorization from administrator is not considered an authorized claim.
Freight is not paid under this contract on any parts or engine claims. Towing & diagnostic charges are not paid under this contract.
Commercial use is not covered.
Improper engine installation.
We do not warranty oil leaks/damage on engines or transmissions due to non replaced seals, gaskets or filters. Transmission cooler lines must be flushed or warranty will be void.